Privacy Policy

Effective Date: January 1, 2025

Med Spa Receptionist ("we," "our," or "us"), operated by Tok Gems LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit medspareceptionist.net or use our AI receptionist services.

Information We Collect

Contact Information: Name, email address, phone number, and business name provided through our contact forms or demo requests.
Call Data: When our AI receptionist service is deployed, call recordings and transcripts may be generated to provide the service and improve quality.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
Business Information: Details about your med spa provided during onboarding.

How We Use Your Information

Provide, operate, and improve our AI receptionist services
Respond to demo requests and customer inquiries
Send service-related communications and updates
Analyze usage patterns to improve our platform
Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share information with trusted third-party service providers subject to strict confidentiality agreements. We may also disclose information when required by law.

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us at contact@medspareceptionist.net to exercise these rights.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

Contact Us

Email: contact@medspareceptionist.net
Company: Tok Gems LLC